FAQ’s
What types of drone services are offered?
A variety of drone services are available, including:​​
Real Estate Marketing: Showcasing residential and commercial properties with stunning visuals.​​​
Inspection Solutions:​ Drone inspection services for precise, efficient assessments of hard-to-reach areas, ensuring safety and accuracy in every survey
Marketing and Advertising: Enhance your brand’s visibility with stunning aerial footage and visuals, designed to captivate audiences and elevate your marketing efforts
Custom Drone Solutions: Tailored drone services designed to meet unique client needs.​
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Thermal imaging, 3D mapping, construction progress monitoring, and agricultural drone services are not currently offered, but these advanced capabilities are planned to be added soon.
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What industries do you typically work with?
Drone services are tailored to meet the needs of various industries, including, but not limited to:​
Real Estate: Providing high-quality aerial photography and videography for residential and commercial properties.​
Construction: Offering aerial inspections and site overviews to assist with project planning.​​
Infrastructure: Conducting inspections for roofs, bridges, and other critical structures.​
Marketing and Advertising: Creating visually engaging content for promotional campaigns.
Are your drone pilots certified and insured?
All drone pilots are certified under FAA regulations and adhere to strict safety and operational guidelines to ensure the
​highest level of professionalism and compliance for every project.
What areas do you serve?
Drone services are primarily available in Western Massachusetts and Northern Connecticut. However, services can also be extended to all of Massachusetts, Connecticut, Vermont, New Hampshire, Eastern New York, and Southern Maine. For projects outside these areas, feel free to inquire for additional details. Additional fees may apply for locations beyond the primary service areas.
Can I request custom drone footage for a specific project?
Yes, custom drone projects are available to meet unique client needs. Whether you have a specific vision or require tailored footage for a project, please email cburns@cameronjburns.com to inquire about custom projects.
How much do your drone services cost?
Drone services start at $150, with final pricing depending on the scope and complexity of the project. Discounts may be available for repeat clients. For a personalized quote, please book online or contact cburns@cameronjburns.com.
Do you offer package deals or discounts for repeat clients?
Yes, package deals and discounts may be available for repeat clients. Each package is customized based on the scope and requirements of the work. For more information, please contact cburns@cameronjburns.com.
Is there an additional fee for editing the footage or providing raw files?
All service packages include editing, which covers one round of small corrections, such as fixing color balance, trimming footage, removing minor distractions, adjusting audio levels, or making minor text/graphic updates. Additional rounds of edits are available for $30 per round. Raw footage can also be provided upon request. Please contact cburns@cameronjburns.com for more details
Do you require a deposit to book your services?
Full payment is required upon booking, which can be conveniently completed through the website. The process is quick and easy, ensuring your preferred date and time are secured hassle-free. If you have specific requirements or need assistance, feel free to email cburns@cameronjburns.com to create a booking.
How far in advance do I need to book your services?
Bookings must be made at least 24 hours in advance to ensure proper preparation and scheduling. However, it is recommended to book as early as possible to guarantee availability, especially during peak seasons or for larger projects. For inquiries or to check availability, please visit the website or email cburns@cameronjburns.com.
What is your cancellation or rescheduling policy?
Cancellations or rescheduling requests must be made at least 24 hours in advance to allow for proper adjustments. For last-minute changes, efforts will be made to reschedule, but availability cannot be guaranteed. Fees may apply for cancellations within the 24-hour window. To discuss changes to your booking, please contact cburns@cameronjburns.com.
How long does a typical drone session take?
The duration of a drone session varies based on the scope of the project. Most sessions typically range from 1 to 3 hours, depending on factors such as the size of the property and the complexity of the shots required. For an estimate, contact cburns@cameronjburns.com.
What happens if the weather conditions are unsafe for flying?
If weather conditions are deemed unsafe for flying—such as high winds, rain, or other adverse weather events—the session will be rescheduled at no additional cost. Clients will be notified as soon as possible, and an alternative date will be arranged.
How do you handle privacy concerns when capturing footage?
Privacy is taken very seriously during all drone operations. Flights comply with FAA regulations and local privacy laws, ensuring footage is captured only in authorized areas. Steps are taken to avoid recording private property or individuals without proper consent.
How soon can I expect to receive the completed footage or photos?
Completed footage or photos are typically delivered within 48-72 hours after the session. The exact timeframe may vary depending on the complexity of the project and the level of editing required.
What platform do you use to deliver files, and how secure is it?
We leverage the powerful sharing capabilities of the Wix platform to deliver high-quality imagery, ensuring a seamless and exceptional user experience. This enables easy access to your visuals while maintaining the integrity and clarity of the content.
Do you offer ground shots and interior photos?
Ground shots and interior photography are now available! Book Now or contact cburns@cameronjburns.com for more information and to discuss your needs.
Can drone services be customized for unique projects?
Yes, drone services can be fully customized to meet the specific needs of your project. Whether for creative marketing visuals, specialized inspections, or unique event coverage, services are tailored to bring your vision to life. Contact cburns@cameronjburns.com to discuss your ideas.
Do you offer twilight photography?
Currently, twilight photography is available as an optional feature for integration into post-production. Inquiries about this or other specialized services are welcome, and recommendations can be provided if needed. Please contact cburns@cameronjburns.com for more information.
Can I request expedited delivery for my footage or photos?
Yes, expedited delivery options are available for clients who need their footage or photos quickly. Additional fees may apply depending on the required turnaround time and the scope of the project. For more information or to request expedited delivery, please contact cburns@cameronjburns.com.
Do you provide training for businesses wanting to integrate drones?
At this time, training services for businesses looking to integrate drones are not offered. However, assistance with planning and implementing drone projects can be discussed. For more details or recommendations on training resources, please contact cburns@cameronjburns.com.
Do you provide raw footage in addition to edited footage?
Yes, raw footage can be provided upon request in addition to the edited footage. This is a great option for clients who prefer to handle their own edits or require unprocessed files for specific purposes. If you would like raw footage included in your project, please contact cburns@cameronjburns.com to discuss your needs.
What safety measures are taken during drone operations?
Safety is a top priority during all drone operations. Flights are conducted in compliance with FAA regulations and local laws, ensuring that all necessary precautions are taken. This includes pre-flight checks, assessing weather conditions, avoiding restricted areas, and maintaining safe distances from people and property. If you have specific safety concerns or questions, please contact cburns@cameronjburns.com for more information.
Are there any restrictions on where drones can fly?
Yes, drones are subject to FAA regulations and local laws that restrict flights in certain areas. These include, but are not limited to:
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No-fly zones such as near airports, military bases, and sensitive infrastructure.
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Private property without permission.
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Crowded public spaces or events without proper authorization.
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Before each project, a thorough assessment is conducted to ensure compliance with all applicable regulations. If you have specific locations in mind, feel free to contact cburns@cameronjburns.com to confirm their eligibility for drone operations.
Can you fly drones in bad weather?
Drone operations are not conducted in unsafe weather conditions. This includes heavy rain, high winds, snow, or any visible moisture, as drones are not designed to operate in wet or hazardous environments. If weather conditions on the scheduled date are deemed unsafe, the session will be rescheduled at no additional cost. For more details, please contact cburns@cameronjburns.com.
Can I use the footage or photos for commercial purposes?
Yes, the footage and photos provided can be used for commercial purposes. Upon delivery, clients are granted an exclusive license to use the material as needed for marketing, advertising, or other business purposes. If you have any specific usage questions or require additional licensing information, please refer to the service policy or contact cburns@cameronjburns.com .
Are there any limitations on how I can use the footage or photos?
Once delivered, clients are granted exclusive license to use the footage or photos for personal or commercial purposes. However, resale or redistribution of the material to third parties without prior agreement is not permitted. If you have questions about specific uses, please contact cburns@cameronjburns.com for clarification.
Do you provide long-term project support?
Yes, support for long-term projects is available. This includes services such as regular site updates, ongoing real estate marketing, or seasonal footage capture. Long-term projects can be customized to meet your specific needs, and special pricing may be available for repeat work. For more information, please contact cburns@cameronjburns.com to discuss your project requirements.